Collections (ARM)

As an active member of ACA International and with over 20 years of experience serving the collections industry, we are very familiar with the operational and compliance needs of collection agencies. We make it easy for you to accept all types of payments from debtors, including credit/debit cards, checks, ACH transactions, and even HSA cards.

Enable payments, set up payment plans, send reminders, or report account balances through any of the communication mediums your debtors prefer, including text, chat, IVR, web, and more.

We differentiate ourselves as a thought leader and subject matter expert in the ARM space by ensuring full compliance with federal, state, and card-brand requirements for all our products and solutions. Our ARM solutions are FDCPA compliant, HIPAA compliant, PCI-DSS Level 1 certified, and NACHA (Reg E) compliant. 

Payscout has relationships with reliable acquiring banks and partners, which all support our commitment to the ARM industry. We can be relied on as your long-term payment processing partner, and will not drop merchant accounts just because of an affiliation with debt collection companies. 

With integrations to over a dozen software platforms, payment information can be entered directly into your collection software platform – increasing security, saving time, and reducing input errors. Plus, with real-time approvals and declines, your collectors can address any potential problems with debtors immediately.